City to City

City to City cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

City to CityPhone
+44 (0) 20 7725 8888

Email

City to CityEmail
info@citytocity.co.uk

Website

City to CityWebsite
www.citytocity.co.uk/

Frequently asked questions

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Flexible Cancellations

Cancellation Policy

cancellation_policy policy
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  • If passengers wish to cancel their ticket, they must do so no later than 24 hours before the date of departure.
  • The refund is subject to a cancellation fee, which will be deducted from the total amount paid at the time of booking.
  • The cancellation fee is 25% of the total fare.
  • No refunds will be given for cancellations made within 24 hours of the departure date.
  • In the event of a cancellation within 24 hours of the departure date, passengers may be eligible to receive a voucher that can be used towards a future ticket.
  • When a ticket is cancelled, the remaining balance can be used to purchase a new ticket.
  • If the ticket is not cancelled within 24 hours of the departure date, the full amount of the fare will be forfeited.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Passengers travelling with City to City in za are allowed to carry one piece of hand luggage and one piece of check-in luggage.
  • Hand luggage must not exceed 10kg in weight and must not exceed the dimensions of 55cm x 25cm x 35cm.
  • Check-in luggage must not exceed 20kg in weight and must not exceed the dimensions of 75cm x 50cm x 30cm.
  • Passengers are allowed to bring food and drinks on board, but must be in sealed containers.
  • Passengers are not allowed to bring any weapons, sharp objects, flammable items, explosives, and hazardous materials on board.
  • Extra luggage will incur an additional fee.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • City to City in the country with code za has a pet policy for passengers who wish to bring their pets along for the ride.
  • Passengers may bring domesticated animals such as cats, dogs, and small caged animals.
  • Passengers are required to provide a carrier for their pet, and the carrier must be able to fit under the seat.
  • Pets must remain inside their carriers at all times while on the bus.
  • Passengers must clean up after their pet and make sure that the pet does not disturb other passengers.
  • Passengers are not allowed to bring animals such as snakes, spiders, rodents, or other potentially dangerous animals.